MANAGEMENT SYSTEMS
COVID 19 UPDATE: In these uncertain times, DTB Architects is reinforcing all Management Systems against the Australian Government Health Guidelines to ensure that DTB continue to give our clients and all project partners confidence in the high level of service that we offer.
DTB has set up and is refining systems and protocols to ensure the health and safety of all involved in our work, including Work-from-Home for our staff and video conferencing capacity for clients and consultants.
DTB Architects has implemented Management Systems which incorporate;
· Quality
· Environmental Sustainability
· Health & Safety
· Data Privacy & Security
· Business Continuity/ Disaster Recovery
· Social Responsibility
The Systems apply to the scope of DTB Architects as suppliers of Architecture & Interior Design services. It applies to all those involved in the work of DTBs’ services including owners and end-users.
DTB Architects regards our Management Systems as fundamental to providing customer- based service and a profitable business.
It is documented for accessibility and proof of intent and application. It is intended to be a suite of “live” documents undergoing constant monitoring, measuring and improvement.
The Quality System has been certified to ISO 9001: 2015 and incorporates critical elements of all other Systems.
The principles of our Quality System are to give our clients confidence and satisfaction in our work, to comply with all relevant legal requirements, to facilitate and ensure that all those involved in projects for DTB take personal responsibility for their role in them and to monitor and improve their participation and our business.
The Environmental System aligns with ISO 14001:2015;
DTB Architects practices and has documented an Environmental & Sustainability Management System. It is provided to assist with the implementation of systematic environmental management and waste reduction.
DTB’s Health & Safety System aligns with AS/NZS ISO 45001:2018;
Establishment of a formal Work Health & Safety System is acknowledgement of the priority that DTB Architects attaches to the well-being and safety of every person who acts for the company and is responsible to the company via sub-contract agreements, our clients and those involved in the construction of our designs. The System deals with Safety in Design and Work Health & Safety in the locations of our work.
Our Data Privacy & Security System aligns with ISO 27001:2013;
DTB recognises the necessity for protecting all data associated with its’ business operations. DTB has developed a policy for projecting data generated and received by DTB. It applies to all past, present and future employees and is applied to all data generated by DTB and received from external sources. It protects the business and our clients with the information entrusted to DTB by our clients & suppliers.
The DTB Business Continuity/ Disaster Recovery System;
The objective of this policy is to ensure that in the event of a disaster/ major interruption to business that the business can restart as quickly as possible, with minimal loss of information or function.
Social Responsibility;
This System is in development and is addressing DTB’s response to the Modern Slavery Act and to the community at large. While not required to report under the Modern Slavery Act, DTB are suppliers to organisations with annual turnover of $100M that are required to report.